Satisfaction Guarantee

Industry-Leading Promise

Our Ironclad Eco-Promise

365-Day
Guarantee
Happy customer with Ecobag
💚

Love It or Return It

Not satisfied? Get a full refund (minus $5 restocking fee) within 1 year

🚚

Easy Returns

Free return shipping for defective products

Defects Covered
🔄

Hassle-Free Process

Return in original packaging via our portal

1. Request 2. Ship 3. Refund

Why We're Different

Ecobag Promise

  • ✅ 365-Day Window
  • ✅ $5 Restocking
  • ✅ Defect Coverage
vs

Typical Brands

  • ⛔ 30-Day Window
  • ⛔ 15% Restocking
  • ⛔ No Coverage
98%
Satisfaction Rate
24h
Avg. Refund Time
1.2M+
Bags Loved

Questions? Read our Full Return Policy or